Programs

We cannot affect the wind’s strength or direction.  We cannot change the force of the tide.  However, we will reach our destination through the wise use of what we can affect:  the set of our sails!

• Pick a destination/Where do you want to end up?
• Check for obstacles
• Adjust your course to account for obstacles
• Alter the course when things go wrong
• Sail in a worthy ship

We Co-create Tools for Success, to include:

• Stepping Up: A Road Map for New Supervisors
• Managing Generational Employees
• Precision Shift Meetings
• Developing Direct Reports
• The Power of Positive and YES!
• How to Motivate Self and Others
• Learning to Coach as a Boss
• Becoming a Customer Service STAR!
• Outrageous Customer Service
• CAN DO, CAN DO, CAN DO!
• Delivering the WOW To our Customers. “ Knock Your Socks Off”

When You’re in charge.

TOGETHER.

WE are S.O.S. LEADERS.

See it! Own it! Solve it!

• Creating Star Quality
• Leadership Styles
• Capitalize on Strengths
• Minimize trouble spots
• Flex personal style to lead more effectively
• Leading through Transitions/Mastering the Change Curve
• Conflict Solutions: Avoiding, Smoothing, Competing, Comprising, Integrating. Creating Team Plans for Managing Conflict and Negative Attitudes

Soft skills inside and out

We grow a culture that VALUES and UTILIZES DIFFERENCES. We’ll blend our WORK and COMMUNICATION STYLES:

• Direct
• Spirited
• Considerate
• Systematic.

We develop our Assessment tools from our TEAM TOOLS.

Celebrating our irreplaceable resource:

Our People. We’ll PLAY FORWARD our TEAM ADVANTAGE and TEAM POWER.